The Cruise Lines International Association (CLIA) self-adopted a “Bill of Rights” in May of 2013 in order to allegedly fulfill the commitments of care and comfort to all their onboard passengers on luxury cruises throughout the world. Our team of experienced Miami maritime lawyers were hopeful, yet skeptical, of such a self-regulating scheme in the cruise industry. Named the International Cruise Line Passenger Bill of Rights, cruise ship passengers were provided with numerous “rights” including:
- The right to disembark a docked ship if essential provisions such as food, water, restroom facilities, and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.
- The right to a full refund for a trip that is cancelled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.