Over the weekend Royal Caribbean’s was struck another blow when two of its ships, the Adventure of the Seas and the Navigator of the Seas, had problems returning to port. The Adventure of the Seas lost propulsion Saturday night after the cruise ship leaked oil and barely made it to San Juan on Sunday. Navigator of the Seas was unable to make port on time due to an oil spill caused by a collision between a ship and a barge. Although the ships were delayed for different reasons, the handling of the incidents by Royal Caribbean is causing the company huge headaches.
It would appear that neither passengers arriving to board the Adventure of the Seas in San Juan, nor those entering Houston to embark on the Navigator of the Seas were advised of the ship’s delays. One of the most common complaints about cruise industry is the cruise lines are woefully unprepared to deal with emergency situations onboard their ships. Further, when problems arise, passengers are kept in the dark as to the nature, extent, and possible duration of any complications. It would appear that Royal Caribbean remains among the ranks of those cruise lines that has failed to develop sufficient procedures to effectively communicate with its customers, both onboard and on ground.
Royal Caribbean’s recent woes are yet another in a seemingly never-ending string of cruise mishaps, made worse by cruise liners continued policy of denial and concealment of such issues. As our cruise ship accident attorneys recently discussed on this blog, although some cruise liners are now volunteering statistics regarding the safety of their vessels, those companies are unscrupulously artificially deflating crime numbers and diluting crime statistics through several underhanded tactics.
Cruise Ship Accident Lawyer Blog

